Customer Service

iParts Customer Service

Welcome to iParts Customer Service! We’re here to ensure that your experience with our products and services is nothing short of exceptional. Our dedicated customer service team is ready to assist you with any questions, concerns, or inquiries you may have. Here’s how you can reach us:

Contact Information:

  • Phone: Call our customer service hotline at [+233262972401]. Our friendly representatives are available to assist you during

[Monday to Friday 8:30am – 6pm]

[Saturday: 9:30am – 5pm]

  • Email: Reach out to us via email at [customerservcie@iparts.com.gh]. We aim to respond promptly to your inquiries and provide the information you need.
  • WhatsApp Chat: Visit our website and engage in a WhatsApp chat session with one of our knowledgeable customer service representatives. Get real-time assistance and answers to your questions.

 

Support Services:

  • Product Inquiries: Whether you’re looking for a specific Apple part, product or need guidance on compatibility, our team can help you find the right products for your needs.
  • Order Assistance: Need help placing an order or tracking an existing order? Our customer service team is here to provide you with the information you need.
  • Technical Support: Facing technical issues with your Apple device? Our experts can offer troubleshooting assistance and guide you through solutions.
  • Returns and Warranty: If you have questions about our returns and warranty policy or need to initiate a return, our team will provide guidance and tech support.

 

Knowledge Base and Resources:

  • Explore our comprehensive knowledge base and FAQs on our website. You’ll find valuable information, step-by-step guides, and troubleshooting tips to help you make informed decisions and resolve issues.

 

Community Engagement:

  • Join our vibrant online community of Apple enthusiasts, technicians, and DIYers on our forum. Connect, share experiences, and learn from others who share your passion for Apple devices.

 

Feedback and Suggestions:

  • We value your feedback and suggestions. If you have any thoughts on how we can improve our products or services, feel free to share them with us.

 

Customer Satisfaction:

At iParts, your satisfaction is our priority. We’re committed to providing you with a seamless and enjoyable experience throughout your journey with us.

Thank you for choosing iParts. Our customer service team looks forward to assisting you and being your trusted partner for all your Apple parts and accessory needs.