iParts Return/Exchange

Certainly, here’s some general information about the return and exchange policies that iParts might offer. Keep in mind that actual policies may vary, so it’s always a good idea to review the specific terms and conditions on the website or contact the customer service for the most accurate details.


Return Policy:

iParts typically offers a return policy that allows customers to return products within a certain timeframe, usually within 30 days from the date of purchase. Here are the key points to consider:

  • Timeframe: Returns are generally accepted within a specific period, such as 30 days, from the date of purchase.
  • Condition: The products must be in their original condition, unopened, unused, and with all original packaging and accessories.
  • Return Process: Customers usually need to initiate the return process by contacting customer service. They will provide you with instructions on how to return the item and may issue you a return authorization.
  • Refund: Once the returned item is received and inspected, a refund is typically issued to the original payment method used for the purchase.


Exchange Policy:

iParts may also offer an exchange policy for customers who wish to exchange a product for a different variant, model, or similar product. Here are the key points:

  • Eligibility: Exchanges are usually allowed for products that are in their original, unopened condition.
  • Exchange Process: To initiate an exchange, customers typically need to contact customer service to request an exchange and receive instructions on how to return the original product and receive the replacement.
  • Availability: Exchanges are subject to product availability. The product you wish to exchange for must be in stock.


Exceptions and Restrictions:

It’s important to note that some products, such as certain electronics or software, may have different return and exchange policies due to their nature. Additionally, delivery costs for returns/exchanges may be the responsibility of the customer unless the return is due to a defective product or an error on the part of iParts.

Always make sure to carefully review the specific return and exchange policy of iParts on our official website or by contacting our customer service before making a purchase or initiating a return/exchange. This will ensure that you have accurate and up-to-date information tailored to your situation.