Frequently Asked Questions

This Agreement was last modified on 18th february 2016

iParts FAQs

What is iParts?

iParts is your one-stop destination for genuine Apple parts and accessories in Ghana. We offer a wide range of components to help you maintain, repair, and enhance your Apple devices, MacBooks, including iPhones, iPads and more.

Are your parts genuine Apple products?

Yes, we exclusively provide genuine Apple parts and accessories. Our commitment to authenticity ensures that you receive high-quality components designed to work seamlessly with your devices.

How can I place an order?

Ordering from iParts, is easy. You can browse our website [], select the parts you need, and add them to your cart. Then, proceed to checkout and follow the steps to complete your order.

Do you offer international shipping?

Yes, we offer international shipping to many countries. During the checkout process, you’ll be able to select your location, and shipping options and costs will be displayed.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, momo payment, and other secure online payment options. Your payment information is kept safe and confidential.

How can I track my order?

Once your order, you will receive a confirmation email with tracking information. You can use this information to track the status of your order.

What if I need technical assistance?

Our team of Apple experts is here to help. You can reach out to our technical support through phone, email, or live chat for assistance with technical questions, troubleshooting, and more.

Do you provide repair guides or tutorials?

Yes, we offer a range of repair guides and step-by-step instructions. These resources empower you to successfully repair and upgrade your Apple devices.

What is your returns and warranty policy?

We have a returns and warranty policy in place to ensure your satisfaction. If you encounter any issues with the parts you’ve purchased, our customer service will guide you through the returns and warranty process.

Can I join your community forum?

Absolutely! We encourage you to join our online community forum where you can connect with fellow Apple enthusiasts, share experiences, ask questions, and learn from others.

How can I provide feedback or suggestions?

We value your feedback. You can share your suggestions and thoughts on how we can improve our products and services by contacting our customer service or using the WhatsApp chat on our website

Are your parts environmentally friendly?

We believe in responsible consumption and contribute to environmental sustainability by promoting repairs and extending the lifespan of Apple devices. Using genuine parts for repairs is an eco-friendly choice.

At iParts, we’re dedicated to providing you with a seamless and satisfying experience for all your Apple device repair and enhancement needs. If you have any more questions, please don’t hesitate to reach out to our customer service team.